Specsavers Liffey Valley, Clondalkin & Maynooth Announce they will remain open for EMERGENCY appointments & advice only Local stores suspend all routine eye and hearing tests but vow to see urgent cases.
With Taoiseach Leo Varadkar TD confirming recently that opticians and optometrists remain an “essential service” through these unprecedented times, staff at local Specsavers stores in Liffey Valley, Clondalkin and Maynooth are more determined than ever to serve their community. Glasses, contacts and hearing aids are crucial items for so many people and staff want to ensure that customers still have access to these essential aids throughout the Covid19 crisis. Despite the local stores being effectively closed for business the teams in Liffey Valley, Clondalkin and Maynooth will be answering the phones in-store in an effort to help customers with urgent needs. In the event of an accident, broken eyewear, faulty hearing aids or lost contact lenses staff at local Specsavers are keen to help – and relieve the pressure on the community during an already a stressful situation.
Conor Dewey, Retail Director of Specsavers Liffey Valley, said: “The last thing people need right now is the added anxiety of being without their glasses or hearing aids – we want to help in any way that we can. Although our stores are closed for routine testing, we are more than happy to take calls and advise people who have queries about their vision or hearing over the phone. “For anyone who has broken their glasses or hearing aid and needs them replaced immediately we have optometrists in-store who will be answering phones and offering advice in relation to eye health on the clinical side of things. We can also provide a special service whereby if it is not safe to test someone, we can refer to previous prescriptions to make sure they are not without their eyes or ears during this tough time! We would urge customers to stay home, stay safe and contact us by phone if we can help.”
Stores will have a smaller number of staff and will be triaging requests over the phone in all three Specsavers locations. In addition to this the teams in each store are adhering to strict guidelines and recommendations set out by the Government and HSE in relation to social distancing and hand hygiene.
Specsavers is asking people to contact their local store by phone as they will not be carrying out routine tests or accepting walk-in customers over the coming weeks. For more information please contact your local store by phone, Liffey Valley 016166006, Clondalkin 014056200, Maynooth 016932200.
